WE’RE HERE TO HELP

“My parents and my Aunt (who is single and is like another mother to me) moved into Northridge in February 2012. My siblings and I live in Colorado and Iowa so have not been around for daily care, although we’ve been able to get back to Kearney about once a month over the years. My mother passed away in 2017 and dad died last June. My Aunt is still a resident there (97-1/2 years old).

I, and my family, have consistently been more than satisfied with the staff there; and there has been relatively low turnover during those 8 years. Seeing the same faces is so valuable for older people—and for the family. But the most important thing is that they are all extremely competent, responsive, and kind. It has never been so evident as these last few weeks during the COVID-19 crisis. We receive regular communication from Amanda outlining what’s going on there and supplying copies of any memos sent out to the residents so we know what they know. And they are offering to provide additional services under the circumstances.

But even during “normal” times, my siblings and I have always been very happy with the facility. I feel that my opinion should be considered particularly credible since I’ve had such a long-term experience with this staff. I just wanted anyone considering a place to live to be aware of our experience. This is a stellar group of people: from the head of the community to the kitchen, maintenance, front office, and caregiver staff.”